Privacy & Security

Privacy Guarantee

Shopping at BFU is safe. We understand that your trust is our most important asset and we are committed to the protection and proper use of your personal information.

We are further committed to maintaining an understanding of the products you find to be most valuable. We respect your privacy and take great care to safeguard information in our possession. At BFU we collect information from you that you provide to us when you shop online. All personal information including your credit card number, name, email and address are encrypted through our secure network as they are transmitted over the Internet. We collect customer information in an effort to (i) process your order and to answer questions about the status of your order; (ii) send you products that you have ordered; (iii) maintain contact with you and provide you with ongoing personalized service; (iv) communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our product, promotions and special offers; (v) help us learn more about your shopping preferences; and (vi) conduct marketing and performance research, to assist us in measuring our customer service. You may always choose not to receive promotional materials or marketing information by un-clicking the optional box upon checkout.

We appreciate your patronage and respect your privacy. Any information you give us will NOT be shared with any outside company or third party.

When you shop at BFU by mail, phone or website, neither your name nor anything about you is sold or shared with any other company or agency.

In order to ship and track merchandise, we make your name and address available to such companies as United Parcel Service, Federal Express , U.S. Postal Service and Canada Post. In no instance are these business affiliates allowed to use your personal information for any other purpose.

Security Guarantee

As soon as we ask you for any private, secure information, BFU uses SSL technology to transmit this information over the Internet. The secure server encrypts the information so that it cannot be read as it travels over the Internet.

We go to great lengths to keep your financial information private and safe. All credit transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected.

THE ABOVE POLICY APPLIES TO INFORMATION TRANSMITTED TO US USING THIS WEBSITE. PLEASE NOTE THAT E-MAIL IS NOT ENCRYPTED AND IS NOT CONSIDERED A SECURE MEANS OF TRANSMITTING CREDIT CARD INFORMATION.

If you're not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at 905.696.6953 . A service representative will be happy to take your BFU order right over the phone.

If you have further questions, please call us at 905.696.6953 or e-mail us, including your name and mailing address, at customerservice@bfu.ca